The program "Best price guarantee"
CityCruises provides Clients the best price guarantee for all boat rides!

Our pricing on citycruises.ru is updated constantly to ensure you get the best price offer on boat rides available online — 100% guaranteed! City Cruises Company is committed to showing you the 'honest price' on our website.

City Cruises Lowest Price Guarantee protects if you find a lower price for the same boat ride on the place of departure or offered by the same operator on the other web site we'll refund the price difference!

City Cruises Lowest Price Guarantee is subject to Terms and Conditions – please review these before submitting your claim:

  • Lowest Price Guarantee is available to any customer who makes a qualifying purchase through the citycruises.ru. Please note that additional services like transfer, meal, museum tickets, gift certificates etc are not covered by City Cruises Lowest Price Guarantee.
  • Lowest Price Guarantee covers retail and prepaid rates available to the general public. This does not include discounts you may receive (or be eligible for) from third-party organizations, or special offers made as part of a membership program, corporate discount, daily deal, group or rewards program.
  • If you find a lower retail or prepaid rate for the same boat ride, offered on the same date, time, route and priced in the same currency as your original purchase, on any other web site or place of departure within 24 hours following your confirmed reservation on citycruises.ru, City Cruises will refund the difference.
  • To submit a refund request, send an email to booking@citycruises.ru with your name, booking number or itinerary reference number, plus proof (receipt, price list, flyer, web address or web screen shot, etc.) of the lower price.
  • City Cruises reserves the right to verify details of the lower price where possible. All refund decisions will be made at the sole discretion of City Cruises Company.

We will help you to choose boat rides and will gladly answer all your questions by phone:

You can also write your questions in the feedback form posted on our contact page and we will kindly reply you in ASAP.

Go to contacts
We also offer
Free guidebooks

Top destinations!

Guidebooks by City Bus will tell you more about the main city attractions, its suburbs, culture and help to make personal travel itinerary suitable for you. *in Russian language

Gift certificates for tours

Give as a GIFT!

You can buy any of our tours as a gift certificate & make a wonderfull present to your loved ones! You can purchase a certificate in our sales office at: Nevsky pr. 22, contacts.


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